Interface ISupportInquiryData

All Superinterfaces:
Serializable
All Known Implementing Classes:
SupportInquiryData
public interface ISupportInquiryData extends Serializable

  • Method Details

    • getSender

      String getSender()
      Returns:
      The email address of the user who sent this inquiry.

    • getSubject

      String getSubject()
      Returns:
      The subject of this inquiry, as plain text.

    • getQuestion

      String getQuestion()
      Returns:
      The question of this support inquiry, as HTML.

    • getFormExportIds

      List<Long> getFormExportIds()
      Returns:
      List of form IDs that should be attached to the support inquiry.

    • getAppenderNames

      List<String> getAppenderNames()
      Returns:
      List of log appenders whose log files that should be attached to the support inquiry.

    • getFileAttachments

      Map<String,byte[]> getFileAttachments()
      Returns a Map of file attachment data that should be attached to the support inquiry. The map key is the name of the file. The map value is the file data.
      Returns:
      Map of file attachment data that should be attached to the support inquiry

    • getLogLimit

      int getLogLimit()
      Returns:
      The limit in seconds of how much of each log file should be attached to the inquiry. Only log entries that were made within the interval [now-getLogLimit, now] are attached to inquiry.